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Privacy Policy
 

Welcome to Luzaz Office , a part of Droob of Continent Trading LLC. We are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

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1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, company name, and billing/shipping addresses when voluntarily provided by you (e.g., during registration, order placement, newsletter sign-up, or contact form submission).

  • Device & Usage Data: IP address, browser type, pages visited, time spent on the site, referring URL, and other usage statistics.

  • Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content.


2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders or inquiries.

  • Send periodic emails about orders, products, services, promotions, or updates (with your consent).

  • Improve our website, products, and customer service.

  • Respond to customer support requests.

  • Administer contests, promotions, or surveys (if applicable).

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3. How We Share Your Information

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following cases:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, shipping providers, IT services), subject to confidentiality agreements.

  • Legal Compliance: If required by law or to protect our rights, property, or safety, or those of others.

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4. Data Security
We implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

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5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of your data

  • Restriction of processing

  • Objection to processing

  • Data portability

To exercise any of these rights, please contact us at luzazoffice@droobtd.com.

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6. Children’s Privacy
Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

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7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage users to read the privacy policies of any linked websites they visit.

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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after any changes constitutes acceptance of the revised policy.

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9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Luzaz Office
3rd Floor, Turkish Market Building, Al Hail, Muscat, Oman
Email: luzazoffice@droobtd.com
Phone: +968 7222 4526

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